This guide offers helpful tips and instructions that will prepare you to make the most of your premium Funtivity subscription.
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A Quick Note For you..
On behalf of all of the Hermis team - we are so glad to be launching this new partnership with your organization.
Every day, Hermis and Funtivity help address problems with retention, meeting burnout, and disengagement among distributed, remote, or hybrid employees.This guide offers helpful tips and instructions that will prepare you to make the most of your premium Funtivity subscription.
As a new member of our user community, it's important that you know a few key pieces of information before you get started:
To receive support, ask a question, or provide feedback, email us anytime at support@herm.is
Check out the Hermis, Inc Youtube Channel or visit herm.is/activities to learn more.
You can submit feedback ratings in-app, using our Hermis Feedback survey, or by reaching out directly to our Customer Success team via email.
• If someone is unable able to hear or is not being heard, please ask them to rejoin and reconnect their webcam or microphone. This generally solves 90% of such issues.
• If someone is having issues with wireless earphones, please ask them to check that the audio device is indeed connected to the laptop & not to another device like a phone.
• If you, the host, are having any odd “bug” issues with activities ending or questions being accidentally skipped, please be sure that you are not inadvertently touching your mouse/trackpad and clicking the “End Activity” or “Skip” button without realizing it.
• If you are not seeing an option, like trivia answers or a text box, please try scrolling up/down/sideways. The size of your Webex window view may affect how the app displays on your screen. You can pop out the window if you'd like.
• If you are not the Webex meeting owner, you can still launch a Funtivity. If you will be leading the group, open your app and select the activity then invite others by clicking the 'Open for All' button. In this case, if the meeting owner or another guest who does not have a host license initiates the activity, they will be limited to only playing free content with 4 users for 15 minutes max. If this happens, have them click 'End Funtivity Session' in the bottom right, then 'End Event'. You can then launch your event freely.
• If you have any other issues these tips don't resolve, please contact support@herm.is
• Prior to joining all events, we highly recommend that all participants update their Webex client to the latest version to access all the latest features and functionalities for Webex and Funtivity.
• Webex has not yet introduced the capability to use apps on a browser or mobile. Do not use a mobile device to join a Funtivity event on Webex.
• Most issues with connection and inability to access an ongoing Funtivity can be solved by updating your Webex client
and re-joining.
• We recommend opening the room at least 5 minutes early to welcome guests as they arrive, especially for first-time attendees.
• In your event invitation, encourage guests to come ready to participate with their webcam and microphone on to increase engagement with the activities and each other.
• Remember to fully explain both the agenda overview & individual activities when the event begins. This can help guests feel more comfortable and prepared to fully engage in the day's activities.
• For trivia, instruct players that once they click an answer, it cannot be changed. This drives collaboration, engagement, and a spirit of competition. Most activities also have an audible timer to help players answer on time.
As part of your host license, you are automatically signed up for “Funtivity by Hermis” on Webex and can access all premium content.
During a Webex meeting or webinar, open the Apps button and search for “Funtivity by Hermis”. Click 'Add'. If it is your first time adding Funtivity to a meeting, you will be prompted to log in to enable access.
During a Webex meeting or webinar, click your Apps button within Webex to open the sidebar. Select Funtivity, then double click to launch one of the many available activities! To play a group activity, invite others by selecting the 'Open for All' button. Note: Webex Apps cannot be launched within a Webex space, only during an active meeting.
Yes. Please email support@herm.is to report any issues or to send us your feedback about Funtivity.
No. Launch and enjoy as many activities as you'd like within your allotted meeting or event time!
We currently support the Windows and Mac versions of Webex only. Web and Mobile is not supported.
Anyone can launch and participate in Funtivity, but your company Webex license will determine if there are limits on meeting participation or duration. The premium version of Funtivity allows unlimited activity participants, but certain activities are limited to a set number of players.
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